About Jewell's Refrigeration.

Locals looking after locals - A true family business.

When Hugh and Gemma Gilmer bought the business in 2020 they were taking over a business that Hugh had been working in for over 15 years. The fact they bought the business during the COVID-19 lockdown made things pretty interesting!

“Richard Jewell taught me everything I know and after all these years of working together, it was the right time to pass the ownership torch down to us. We value Richard so highly and didn’t want him to slip away so he is still here, front and centre as the Workshop Manager to keep it ‘business as usual.”  
Hugh Gilmer.

Still the same, just better.

Often when a business changes hands a whole lot changes – not here.  Every friendly knowledgeable face you have met is still on at Jewell’s in their same role.  Why?  Because they’re the best at what they do.  With over 70 combined years experience we’ve got our customers covered … and while we are sure others can boast a lot of experience too, they don’t get the testimonials, referrals and feedback we get – that’s our benchmark for excellence and we’re pretty proud of it.  We’re locals looking after locals.  We’re committed to and promise you reliable, friendly experience you can trust.  Every time.

Happy Customers.

we value our customer feedback

Thanks to Gemma’s wrapping skills our dark metallic fridge is now white and bright, instead of sucking the light out of the room, it has become my favourite appliance in the house. This is the second fridge, Gemma has wrapped for us, on both occasions she has been organised, efficient, skillful and easy to have around the house. Such a cost effective way to update and give another life to an appliance. Thanks again Gemma.


Extremely helpful and friendly service


Very helpful staff with good professional advice


Meet the team.

When it comes to trades people it’s all about trust and reliability.  So we thought we’d let you get to know our cool team a little better.

Hugh Gilmer

Hugh Gilmer

Director and Senior Refrigeration Expert
Riley Gilmer

Riley Gilmer

Heat pump and aircon expert
Gemma Gilmer

Gemma Gilmer

Director and the Jewell’s wrap superstar
Richard Jewell

Richard Jewell

Creator of Jewell’s and Workshop Manager
Carmen Marks

Carmen Marks

Jewell’s admin and customer service expert

Our Services.

From residential and commercial repairs to servicing, installations and colour customisation, at Jewell's Refrigeration we pride ourselves with a quality, friendly and professional service throughout Tauranga, Mount Maunganui and beyond.  Find out how we can help you.

our services

Brands we service.

We repair most major brands of fridges and freezers, as well as a large variety of heat pump brands.

Mitsubishi Electric
GE Appliances
Fisher & Paykel