About Jewell's Refrigeration.

Locals looking after locals - A true family business.

When Hugh and Gemma Gilmer bought the business in 2020 they were taking over a business that Hugh had been working in for over 15 years. The fact they bought the business during the COVID-19 lockdown made things pretty interesting!

“Richard Jewell taught me everything I know and after all these years of working together, it was the right time to pass the ownership torch down to us. We value Richard so highly and didn’t want him to slip away so he is still here, front and centre as the Workshop Manager to keep it ‘business as usual.”  
Hugh Gilmer.

Still the same, just better.

Often when a business changes hands a whole lot changes – not here.  Every friendly knowledgeable face you have met is still on at Jewell’s in their same role.  Why?  Because they’re the best at what they do.  With over 70 combined years experience we’ve got our customers covered … and while we are sure others can boast a lot of experience too, they don’t get the testimonials, referrals and feedback we get – that’s our benchmark for excellence and we’re pretty proud of it.  We’re locals looking after locals.  We’re committed to and promise you reliable, friendly experience you can trust.  Every time.

Happy Customers.

we value our customer feedback

Very helpful staff with good professional advice


Alan and I would like to thank your team very much for prompt, friendly service. We were most impressed with all aspects of our service and efficiency. We can not fault you from the moment of booking to the end result. We are already referring onto others your prompt and excellent service. Thank you very much again.

Val and Alan

I am writing to thank you folk for the great service we recently received from you.My husband had accidentally damaged a tiny (but essential) gas component in our caravan fridge. Despite contacting the RV Centre in Mt. Maunganui, three times, over three weeks, and been given three assurances that yes, we've ordered it, in fact nothing had happened. One phone call to you and within a week we had received the precious part, despite the fact that we live rurally, north of Thames! Thank You so much, from two very satisfied customers, Mike and Wendy

Mike and Wendy

Meet the team.

When it comes to trades people it’s all about trust and reliability.  So we thought we’d let you get to know our cool team a little better.

Hugh Gilmer

Hugh Gilmer

Director and Senior Refrigeration Expert
Riley Gilmer

Riley Gilmer

Heat pump and aircon expert
Gemma Gilmer

Gemma Gilmer

Director and the Jewell’s wrap superstar
Richard Jewell

Richard Jewell

Creator of Jewell’s and Workshop Manager
Carmen Marks

Carmen Marks

Jewell’s admin and customer service expert

Our Services.

From residential and commercial repairs to servicing, installations and colour customisation, at Jewell's Refrigeration we pride ourselves with a quality, friendly and professional service throughout Tauranga, Mount Maunganui and beyond.  Find out how we can help you.

our services

Brands we service.

We repair most major brands of fridges and freezers, as well as a large variety of heat pump brands.

Mitsubishi Electric
GE Appliances
Fisher & Paykel