Customer Reviews

Don't just take our word for it.

We pride ourselves on delivering quality service to all our customers from your very first point of contact to the last. Our team are passionate your experience with us being a good one.

We can easily say all these nice things but we feel it's important to show you first hand some of the great customer feedback we've received recently to give you that peace of mind that you are in good hands when you contact Jewell's Refrigeration.

I would like to express my thanks for the professional manner of your staff and the effort the serviceman went to so that I would once again have chilled wine. It is so nice to deal with a company that has standards, greatly appreciated.


I would like to pass on my thanks for the prompt service and the great service / professionalism and friendliness of your service person.


Thanks to Gemma’s wrapping skills our dark metallic fridge is now white and bright, instead of sucking the light out of the room, it has become my favourite appliance in the house. This is the second fridge, Gemma has wrapped for us, on both occasions she has been organised, efficient, skillful and easy to have around the house. Such a cost effective way to update and give another life to an appliance. Thanks again Gemma.


A big thank you to the team at Jewells Refrigeration who serviced our commercial hi wall heat pump. They not only cleaned and sanitised the filters but did a full maintenance check including going on the roof and spraying around the outdoor unit with bug repellent and checking that the wire terminations and pipe connections were all in good working condition. They were efficient, tidy and easy to deal with and very reasonable.


Extremely helpful and friendly service


Very helpful staff with good professional advice


Great service , fast and efficient , easy too deal with HIGHLY RECOMMEND.


Alan and I would like to thank your team very much for prompt, friendly service. We were most impressed with all aspects of our service and efficiency. We can not fault you from the moment of booking to the end result. We are already referring onto others your prompt and excellent service. Thank you very much again.

Val and Alan

I am writing to thank you folk for the great service we recently received from you.My husband had accidentally damaged a tiny (but essential) gas component in our caravan fridge. Despite contacting the RV Centre in Mt. Maunganui, three times, over three weeks, and been given three assurances that yes, we've ordered it, in fact nothing had happened. One phone call to you and within a week we had received the precious part, despite the fact that we live rurally, north of Thames! Thank You so much, from two very satisfied customers, Mike and Wendy

Mike and Wendy

Quick and friendly service, great communication. Very happy I was able to repair rather than buy a new fridge.


Extremely satisfied with these guys expertise and care, very very reasonable rates and will highly recommend them.


Instant diagnosis and repair. Reasonable cost. Highly recommended.


Fabulous, friendly service - helped out with a fridge issue I had quickly and with a smile! Highly recommend.


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